ServiceNow Service Operations
Tanium endpoint Management
ServiceNow and Tanium: Better Together
Xperience Level Management
Tanium & ServiceNow
The Best of Both Worlds
Autonomous Compliance.
Real-Time Profit & Provable Proof.
Stop drowning in data and starving for insight. WestburyNow translates your technology investments into measurable business outcomes. We connect your platforms, people, and purpose to deliver automated efficiency and build unshakeable compliance confidence.
The Challenge
Insight Without Motion Delivers No Impact
Your enterprise has the platforms. You have the data. But you’re still managing risk with spreadsheets and fixing problems after they impact the business. A static dashboard doesn’t fix a critical vulnerability or improve an employee’s experience. It’s time for an operational model that acts.
Our Solution
The Triangle+ Framework
We deliver “Profit” and “Proof” through our proprietary Triangle+ framework. It’s the intelligent engine that connects your entire ecosystem, turning data into action.
Drive Profit & Efficiency
We transform your operational model from reactive to proactive. By correlating real-time risk (Tanium) and performance (ServiceNow) data against user experience (XLA), our Performance Intelligence engine finds and fixes. This is profit: realized through intelligent automation, recovered productivity, and a frictionless employee experience.
- Automate issue resolution before it impacts users.
- Measure experience (XLA) to drive platform investment.
- Optimize workflows with Virtual Agents & Performance Intelligence.
Deliver Proof & Confidence
In an age of DORA, NIS2, and the EU AI Act, “proof” is your license to operate. Our framework provides a real-time ‘Operational Control Tower’ by correlating Tanium’s endpoint visibility with ServiceNow’s workflow data. This isn’t a three-month audit report; it’s a live, demonstrable dashboard for regulators, auditors, and your board.
- Turn compliance from a cost center into a strategic advantage.
- Gain real-time visibility into your entire risk and compliance posture.
- Provide auditors with a live, accurate “Data Fabric.”
The Triangle+ Explained
Our model is simple, powerful, and built on the platforms you already trust. It creates an unbreakable link between your technology, your people, and your business purpose.
PLATFORMS
(Tanium + ServiceNow)
PEOPLE
(XLA & Experience)
PURPOSE
(Business Outcomes)
+
The “+”
(Performance Intelligence)
(Actionable intelligence, a strategic KPI hierarchy
and a continuous improvement loop)
Introducing Our “Eyes, Brain, & Hands” System
To bring this powerful integration to life, at WestburyNow
we envision your IT landscape as a responsive, intelligent system
Eyes (Tanium)
Constantly watching over every endpoint across your entire estate (on-premise, cloud, hybrid). Providing instant, real-time awareness of asset inventory, configuration, state, and vulnerabilities.
Brain (ServiceNow)
The intelligent command center. Orchestrating workflows, policies, and decisions using Tanium’s rich data. Making sense of the information with advanced analytics and AI to guide precise actions and power autonomous processes.
Hands (Tanium)
Powered by Tanium’s direct endpoint control and ServiceNow’s AI and workflow orchestration, the ‘Hands’ act swiftly on insights, deploying patches, isolating threats, resolving incidents autonomously, and maintaining compliance, often without requiring manual intervention.
Together, they form a complete, closed-loop system that empowers your organization to see, decide, and act with unprecedented speed, intelligence, and efficiency.
Ready to see this in action? [Request a personalized demo with WestburyNow]
The WestburyNow advantage: Key benefits for your organization
Partnering with WestburyNow to integrate Tanium and ServiceNow unlocks transformative benefits across your IT landscape:
Achieve Real-Time, Accurate Asset Visibility
Create and maintain a resilient, always up-to-date ServiceNow CMDB. Say goodbye to outdated spreadsheets and guesswork. Tanium’s unique architecture offers comprehensive, real-time asset tracking, providing instant clarity to spot vulnerabilities, monitor usage, and prevent issues before they escalate.
Fortify Proactive Cybersecurity
Stay decisively ahead of threats. Detect vulnerabilities before they turn into breaches. Prioritize risks based on real-time data and automate threat identification, investigation, and response directly within ServiceNow, building a truly proactive, not reactive, security posture.
Accelerate Incident Resolution Dramatically
Resolve problems in a snap, not days. Enrich ServiceNow incident and security tickets with live, contextual endpoint insights from Tanium. Radically reduce your Mean Time To Resolve (MTTR) and keep users productive and secure.
Create Unified, Collaborative Operations
Break down traditional IT and security silos. Integrate your IT, security, and operations teams into a collaborative, streamlined ecosystem. With Tanium’s insights fuelling ServiceNow’s automation and orchestration, your organization becomes more responsive, scalable, and resilient.
Unlock True Autonomous Operations
Move beyond manual fixes. Combine Tanium’s real-time endpoint intelligence with ServiceNow’s AI (like Now Assist) and workflow automation to autonomously resolve a significant portion of IT support tickets and security alerts, freeing up your valuable teams for strategic initiatives.
Streamline & Simplify Compliance & Audits
Maintain continuous, real-time oversight of your compliance status against regulations like DORA, NIS2, and others. Automate evidence gathering, report generation using combined endpoint data and ServiceNow GRC, and remediate gaps swiftly, turning audits from intrusive exams into simple validation checks.
Drive Significant Cost Savings
Find and eliminate software waste and optimize license utilization. Uncover underutilized software licenses lurking across your organization by analyzing actual usage patterns. Renegotiate contracts, eliminate unnecessary spend, and allocate resources more effectively.
WestburyNow 